Returns & Exchanges
At Ella Mae's Boutique, we want you to love your purchase as much as we loved picking it out for you. If a piece doesn't fit or suit your style, we offer a 30-day return window for items in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and print your prepaid shipping label.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are intact and the garment is free of makeup, perfume, or wear.
- 3.Ship It Back
Affix the prepaid label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for your records.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.
